USPIO Ltd is a technology company specializing in providing innovative solutions in the IT and software development industry.
We are looking for a proactive and experienced VoIP Engineer with strong DevOps knowledge to join our team.
The candidate should have extensive knowledge and experience with Asterisk, FreeSWITCH or similar solution to make a scalable, highly available and reliable configuration. This role involves creating, extending, and managing our VoIP solution in collaboration with developers, clients and other DevOps engineers.

Responsibilities:

• Design, develop, configure, and manage a clustered multi-tenant VoIP infrastructure using Asterisk, FreeSWITCH or similar solution.
• Configure and optimize VoIP servers to ensure high availability and performance.
• Configure and manage CDR for billing systems.
• Automate deployment and management processes using DevOps tools (Ansible, Terraform, Docker, Kubernetes).
• Ensure the security of VoIP systems, including setting up encryption and access control.
• Provide technical support and troubleshoot issues within the VoIP infrastructure.
• Develop and maintain documentation for system architecture and processes.
• Participate in the design and implementation of billing systems for clients.
• Communicate effectively with development teams to capture and implement their requirements.
• Collaborate with teams to troubleshoot issues and optimize system performance.
• Plan and coordinate infrastructure development in alignment with development strategies and business plans.
• Select and implement the best solutions tailored to specific operational needs

Requirements:

• Bachelor's degree in Information Technology, Telecommunications, or related fields.
• At least 3 years of experience in VoIP technologies and administration of Asterisk, FreeSWITCH or similar solutions.
• In-depth knowledge of configuring and managing clustered systems based on Asterisk or FreeSWITCH or similar solutions.
• experience with billing (CDR collecting and processing)
• experience with scenarios (Contact Centers with support lines alignment, Call Centers with multi-carriers supports)
• Experience with monitoring tools (Grafana, Zabbix or similar solutions)
• Understanding of network technologies and protocols (SIP, PJSIP, RTP, TCP/IP, WebRTC).
• Experience with cloud platforms (AWS), knowledge of containerization (Docker) and orchestration (Kubernetes), with automation tools (Ansible, Terraform).
• Ability to work in a team and excellent communication skills.
• Proficiency in English (at least B2), with the ability to read technical documentation
• Certifications in VoIP technologies and DevOps are plus.

We offer: 

• Official employment and work visa support 
• Relocation package 
• Opportunities for professional growth 
• 5/2 working schedule.
• Friendly working environment

If you meet the requirements and are ready to contribute to our team, we encourage you to apply for this exciting opportunity.